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Buy 3 or more items and Receive an Automatic Discount. Get in 2-3 business days* within the continental US

Products
- Hair Care
Naturharmony
Procedures
Accessories
Free Consultation
- Ask a Hair Loss Practitioner
About
Contact

Bag

0

Your Bag

Loading

Subtotal:

$0.00

View Bag Checkout

Your bag is empty

Report a Problem

Types of Problems

Initial Explanation and Next Steps

Types of Problems - Initial Explanation and Next Steps *

Product not yet shipped - Please send us your Order Number and we will get back to you with the reason for the shipping delay
Product shipped but never arrived - Please send us your Order Number and we will get back to you with the reason for the shipping delay. You may want to contact the postal carrier for more information.
Product received, packaging damaged - Please see our Damaged Products Policy
Product received, contents leaked - Please see our Damaged Products Policy and provide a clear picture of shipment contents with exact location of the leak
Wrong product(s) received - Please send us your Order Number and a clear picture of your shipment contents
Wrong packaging sizes received - Please send us your Order Number and a clear picture of your shipment contents
Wrong number of units received - Please send us your Order Number and a clear picture of your shipment contents
Had an adverse effect from using a product - Please describe the situation in as much detail as possible, using exact dates and mentioning if you used any other products on your hair or scalp prior to, during or after using Orising products. Provide clear pictures of areas of your hair/scalp that experienced an adverse effect. Our trichologist will get in touch with you.
Product does not work as advertised - Our products are not medications and thus do not guarantee a cure of your hair/scalp problem. Please describe your situation in as much detail as possible. Please see our Ask a Trichologist page under Free Consultation to learn more about what else may cause hair/scalp problems.
Coupon code used was not honored - Please send us your Order Number and list a coupon code you tried to use.

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